Staffs of Tanoa Group of Hotels have been told to embrace the Tanoa Way and to be authentic.
Tanoa Way, for me this is our most important document/piece of paper within our company.
“This clearly defines who we are, how we work, how we treat others and our guests. This is our culture. I urge all of you to put some of these values into our daily lives:
Help each other succeed
Be honest and passionate
Show our guests that we care
Give people more than they expect
“This is our small way of saying thank you and recognizing you for your passion and dedication.